We’re fairly new to OMERO so this may be something simple we’re missing. We’re importing files with the insight client, then trying to view in the web client. The project folder shows a series of files for macro, label and then ones with appended numbers like , #4, #5, #6. The metadata seems correct with diminishing pixel dimensions for each and the one with full dimensions 54k x 91k displays properly, but the ones with hashtag appear with a gray thumbnail labeled ‘no image’ and don’t load in the viewer ?
Filesize is 1.4GB.
We tested with a smaller pyramidal tif file, non-medical image, which loaded fine with all the layers present and viewable.
Thanks for help !