Dear @OMETeam ,
We recently came across an issue with a 32-bit ratio-image that one of our users generated in Fiji by dividing two other images and saving the result as .tif (ID 168115 on your omero server).
This 32-bit image displays fine in the OMERO web client and also opens fine in the classic Image Viewer, but It does not open in the iViewer and also not in figure, see screenshots of the error messages below.
I re-saved the tif as .ics using Bio-Formats, but the issue was the same. Do you have an idea what could be done to show the 32-bit image in OMERO.figure, or hat might be the problem with this particular image file?
Thank you for your help!