Hello,
My research lab has an OMERO server with 4.5TB of image data, set up years ago by someone who has since left. The server is running OMERO version 5.1.2 (I know this is very outdated). We have 2 older computers with OMERO.insight v 5.1.2 that can successfully access the server with my login. I am also able to access the server via OMERO.web, so I know my login works and the server is functioning.
I downloaded OMERO.insight client v 5.1.2 on 2 more computers (one is macOS and other is Windows 7), however, I get an error on both computers when I try to log in (picture below).
I know that my login info is correct. I am not experienced with OMERO, but I wonder if it has to do with the outdated version of OMERO and/or the Java version of the computer. If anyone has ideas about how to resolve this, I would greatly appreciate it!