Odd issue with serial ports and %5C%5C.%5

A user contacted me about my Cobolt Device Adapter and issues with micromanager loading it. This is the only time I have been contacted about this particular issue.

As far as I can tell, the issue is when micromanager tries to load the device adapter using " “\.\COM7” and not “COM7”

If she has micromanager reload the devices, it works, but loads as “COM7”.

If she has micromanager only load the Cobolt Device Adapter, it works. It is only an issue when the Cobolt Device Adapter is coupled with her other devices.

When looking through her logs, I see “%5C%5C.%5” as part of a device named Standa8SMC4Z.

"%5C%5C.%5" is "\\.\"

I am wondering if %5C%5C.%5 is corrupting the Serial Port Manager…

Any ideas?

Relevant part of the logs:

2020-06-04T10:26:52.657932 tid3896 [dbg,Core:dev:Standa8SMC4Z] Will set property "Port Z" to "xi-com:%5C%5C.%5CCOM3"
2020-06-04T10:26:52.657932 tid3896 [dbg,Core:dev:Standa8SMC4Z] Did set property "Port Z" to "xi-com:%5C%5C.%5CCOM3"
2020-06-04T10:26:52.657932 tid3896 [dbg,Core:dev:Standa8SMC4Z] Will set property "UnitMultiplier" to "1.2500"
2020-06-04T10:26:52.657932 tid3896 [dbg,Core:dev:Standa8SMC4Z] Did set property "UnitMultiplier" to "1.2500"
2020-06-04T10:26:52.657932 tid3896 [dbg,Core:dev:Standa8SMC4XY] Will set property "Port X" to "xi-com:%5C%5C.%5CCOM4"
2020-06-04T10:26:52.657932 tid3896 [dbg,Core:dev:Standa8SMC4XY] Did set property "Port X" to "xi-com:%5C%5C.%5CCOM4"
2020-06-04T10:26:52.657932 tid3896 [dbg,Core:dev:Standa8SMC4XY] Will set property "Port Y" to "xi-com:%5C%5C.%5CCOM5"
2020-06-04T10:26:52.657932 tid3896 [dbg,Core:dev:Standa8SMC4XY] Did set property "Port Y" to "xi-com:%5C%5C.%5CCOM5""

and

2020-06-04T10:26:52.704732 tid3896 [IFO,Core] Did initialize device COM6
2020-06-04T10:26:52.704732 tid3896 [IFO,Core] Will initialize device COM7
2020-06-04T10:26:52.704732 tid3896 [IFO,dev:COM7] Failed to open serial port \.\COM7: CreateFileA() returned Windows system error code 5
2020-06-04T10:26:52.704732 tid3896 [ERR,Core:dev:COM7] Error in device “COM7”: Unknown error in the device (1)

Can you post the complete logs and configuration file somewhere? It is odd that MM would change the name of the port and it appears to be correct in the configuration file (as it works correctly upon reload). Also, which MM version is this?

User sent me several logs and multiple config files. The excerpts above were from: CoreLog20200604T102643_pid4836-3L-loadTwice.txt

Dropbox link: Cobolt_Issues

which MM version is this?

From the logs, it looks like 2.0.0-gamma1 20200601

Very puzzling, however, the Micro-Manager config files are never tested with uni-code text, and I would not be surprised that uni-code will break them. Can the user try taking out those uni-code characters from the config file, and see if that fixes things?

It also is unclear to me how those uni-code chars ever made it into the config file. The Standa adapter code opens and closes the port itself. Nevertheless, its documentation says that the port should be listed as “COM3” on Windows, and not as “xi-com:%5C%5C.%5CCOM3”, which it is in the config file. If just “COM3” works, then that may solve the issue (although it would still be interesting to figure out where that strange string came from).

In Standa8SMC4 wiki, it shows to use xi-com:%5C%5C.%5CCOMn as the port. But, I will let them know to see if they can put COM3 (COM4, and COM5) in their config file. They appear to be using three different ports in this case. X, Y and Z stage?

Also, I assume there is a sequence in loading devices from the config file, and maybe put all other serial devices before Standa8SMC4*? I know it isn’t guaranteed, nor recommended to rely on a sequence of device loading…but to solve this particular issue.

If the COM? suggestion doesn’t work, the user could manually put in Device,Cobolt-561,Cobolt,Cobolt before Standa8SMC4Z and Device,Standa8SMC4XY in their config file.

Hi, as in the User @kbellve is mentioning , I’ll comment :slight_smile:

  1. I’m right now using gamma1 20200802, but the problem is not new, I’m struggling with it for over 2 years now
  2. In the meantime, because I prepared a different config file, the error moved to another COM port :frowning: This is new - it used to be that the configs without Cobolt worked fine, so I focused in finding the error realted to Cobolt
  3. But it is not caused by Standa, however weird their port names are. I prepared a cfg without Standa, and the error is still there.
2020-09-17T09:53:57.172189 tid9092 [dbg,Core] Will unload all devices
2020-09-17T09:53:57.172189 tid9092 [IFO,Core] Did unload all devices
2020-09-17T09:53:57.172189 tid9092 [dbg,Core] Will set Core property: Initialize = 0
2020-09-17T09:53:57.172189 tid9092 [dbg,Core] Will unload all devices
2020-09-17T09:53:57.172189 tid9092 [IFO,Core] Did unload all devices
2020-09-17T09:53:57.172189 tid9092 [dbg,App] Notification for Device: Core Property: Initialize changed to value: 0
2020-09-17T09:53:57.172189 tid9092 [dbg,Core] Did set Core property: Initialize = 0
2020-09-17T09:53:57.172189 tid9092 [dbg,Core] Will load device COM6 from SerialManager
2020-09-17T09:53:57.172189 tid9092 [IFO,Core] Did load device COM6 from SerialManager; label = COM6
2020-09-17T09:53:57.172189 tid9092 [dbg,Core] Will load device COM7 from SerialManager
2020-09-17T09:53:57.172189 tid9092 [IFO,Core] Did load device COM7 from SerialManager; label = COM7
2020-09-17T09:53:57.172189 tid9092 [dbg,Core] Will load device COM13 from SerialManager
2020-09-17T09:53:57.172189 tid9092 [IFO,Core] Did load device COM13 from SerialManager; label = COM13
2020-09-17T09:53:57.172189 tid9092 [dbg,Core] Will load device COM8 from SerialManager
2020-09-17T09:53:57.172189 tid9092 [IFO,Core] Did load device COM8 from SerialManager; label = COM8
2020-09-17T09:53:57.172189 tid9092 [dbg,Core] Will load device Omicron from Omicron
2020-09-17T09:53:57.187812 tid9092 [IFO,Core] Did load device Omicron from Omicron; label = Luxx-638
2020-09-17T09:53:57.187812 tid9092 [dbg,Core] Will load device Omicron from Omicron
2020-09-17T09:53:57.187812 tid9092 [IFO,Core] Did load device Omicron from Omicron; label = Luxx-488
2020-09-17T09:53:57.187812 tid9092 [dbg,Core] Will load device HamamatsuHam_DCAM from HamamatsuHam
2020-09-17T09:53:57.203436 tid9092 [IFO,Core] Did load device HamamatsuHam_DCAM from HamamatsuHam; label = HamamatsuHam_DCAM
2020-09-17T09:53:57.203436 tid9092 [dbg,Core] Will load device UserDefinedShutter from UserDefinedSerial
2020-09-17T09:53:57.203436 tid9092 [IFO,Core] Did load device UserDefinedShutter from UserDefinedSerial; label = ShutterA_RIGHT
2020-09-17T09:53:57.203436 tid9092 [dbg,Core] Will load device UserDefinedShutter from UserDefinedSerial
2020-09-17T09:53:57.203436 tid9092 [IFO,Core] Did load device UserDefinedShutter from UserDefinedSerial; label = ShutterD_LEFT
2020-09-17T09:53:57.203436 tid9092 [dbg,Core] Will load device Cobolt from Cobolt
2020-09-17T09:53:57.203436 tid9092 [IFO,Core] Did load device Cobolt from Cobolt; label = Cobolt-561
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:Luxx-638] Will set property "Port" to "COM6"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:Luxx-638] Did set property "Port" to "COM6"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:Luxx-488] Will set property "Port" to "COM8"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:Luxx-488] Did set property "Port" to "COM8"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Will set property "Close-command" to "A0"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Did set property "Close-command" to "A0"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Will set property "Close-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Did set property "Close-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Will set property "Command mode" to "ASCII-no-terminator"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Did set property "Command mode" to "ASCII-no-terminator"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Will set property "Initialize-command" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Did set property "Initialize-command" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Will set property "Initialize-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Did set property "Initialize-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Will set property "Open-command" to "A1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Did set property "Open-command" to "A1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Will set property "Open-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Did set property "Open-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Will set property "Port" to "COM13"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Did set property "Port" to "COM13"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Will set property "QueryState-closed-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Did set property "QueryState-closed-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Will set property "QueryState-command" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Did set property "QueryState-command" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Will set property "QueryState-open-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Did set property "QueryState-open-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Will set property "Response detection" to "Ignore responses"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Did set property "Response detection" to "Ignore responses"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Will set property "Shutdown-command" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Did set property "Shutdown-command" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Will set property "Shutdown-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterA_RIGHT] Did set property "Shutdown-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Will set property "Close-command" to "D0"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Did set property "Close-command" to "D0"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Will set property "Close-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Did set property "Close-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Will set property "Command mode" to "ASCII-no-terminator"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Did set property "Command mode" to "ASCII-no-terminator"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Will set property "Initialize-command" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Did set property "Initialize-command" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Will set property "Initialize-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Did set property "Initialize-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Will set property "Open-command" to "D1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Did set property "Open-command" to "D1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Will set property "Open-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Did set property "Open-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Will set property "Port" to "COM13"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Did set property "Port" to "COM13"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Will set property "QueryState-closed-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Did set property "QueryState-closed-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Will set property "QueryState-command" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Did set property "QueryState-command" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Will set property "QueryState-open-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Did set property "QueryState-open-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Will set property "Response detection" to "Ignore responses"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Did set property "Response detection" to "Ignore responses"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Will set property "Shutdown-command" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Did set property "Shutdown-command" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Will set property "Shutdown-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:ShutterD_LEFT] Did set property "Shutdown-response" to ""
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:Cobolt-561] Will set property "Max Power" to "0.0000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:Cobolt-561] Did set property "Max Power" to "0.0000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:Cobolt-561] Will set property "Port" to "COM7"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:Cobolt-561] Did set property "Port" to "COM7"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM6] Will set property "AnswerTimeout" to "500.0000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM6] Did set property "AnswerTimeout" to "500.0000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM6] Will set property "BaudRate" to "500000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM6] Did set property "BaudRate" to "500000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM6] Will set property "DelayBetweenCharsMs" to "0.0000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM6] Did set property "DelayBetweenCharsMs" to "0.0000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM6] Will set property "Handshaking" to "Off"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM6] Did set property "Handshaking" to "Off"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM6] Will set property "Parity" to "None"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM6] Did set property "Parity" to "None"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM6] Will set property "StopBits" to "1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM6] Did set property "StopBits" to "1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM6] Will set property "Verbose" to "1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM6] Did set property "Verbose" to "1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM7] Will set property "AnswerTimeout" to "500.0000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM7] Did set property "AnswerTimeout" to "500.0000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM7] Will set property "BaudRate" to "115200"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM7] Did set property "BaudRate" to "115200"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM7] Will set property "DataBits" to "8"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM7] Did set property "DataBits" to "8"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM7] Will set property "DelayBetweenCharsMs" to "0.0000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM7] Did set property "DelayBetweenCharsMs" to "0.0000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM7] Will set property "Fast USB to Serial" to "Disable"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM7] Did set property "Fast USB to Serial" to "Disable"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM7] Will set property "Handshaking" to "Off"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM7] Did set property "Handshaking" to "Off"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM7] Will set property "Parity" to "None"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM7] Did set property "Parity" to "None"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM7] Will set property "StopBits" to "1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM7] Did set property "StopBits" to "1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM7] Will set property "Verbose" to "1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM7] Did set property "Verbose" to "1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM13] Will set property "AnswerTimeout" to "500.0000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM13] Did set property "AnswerTimeout" to "500.0000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM13] Will set property "BaudRate" to "9600"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM13] Did set property "BaudRate" to "9600"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM13] Will set property "DataBits" to "8"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM13] Did set property "DataBits" to "8"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM13] Will set property "DelayBetweenCharsMs" to "0.0000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM13] Did set property "DelayBetweenCharsMs" to "0.0000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM13] Will set property "Handshaking" to "Off"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM13] Did set property "Handshaking" to "Off"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM13] Will set property "Parity" to "None"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM13] Did set property "Parity" to "None"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM13] Will set property "StopBits" to "1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM13] Did set property "StopBits" to "1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM13] Will set property "Verbose" to "1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM13] Did set property "Verbose" to "1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM8] Will set property "AnswerTimeout" to "500.0000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM8] Did set property "AnswerTimeout" to "500.0000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM8] Will set property "BaudRate" to "500000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM8] Did set property "BaudRate" to "500000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM8] Will set property "DelayBetweenCharsMs" to "0.0000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM8] Did set property "DelayBetweenCharsMs" to "0.0000"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM8] Will set property "Handshaking" to "Off"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM8] Did set property "Handshaking" to "Off"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM8] Will set property "Parity" to "None"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM8] Did set property "Parity" to "None"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM8] Will set property "StopBits" to "1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM8] Did set property "StopBits" to "1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM8] Will set property "Verbose" to "1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core:dev:COM8] Did set property "Verbose" to "1"
2020-09-17T09:53:57.203436 tid9092 [dbg,Core] Will set Core property: Initialize = 1
2020-09-17T09:53:57.203436 tid9092 [IFO,Core] Will initialize 10 devices
2020-09-17T09:53:57.203436 tid9092 [IFO,Core] Will initialize device COM6
2020-09-17T09:53:57.219059 tid9092 [IFO,dev:COM6] Setting standard USB to Serial settings
2020-09-17T09:53:57.219059 tid9092 [dbg,dev:COM6] Attempting to set flow of COM6 to none
2020-09-17T09:53:57.219059 tid9092 [dbg,dev:COM6] Attempting to set parity of COM6 to none
2020-09-17T09:53:57.219059 tid9092 [dbg,dev:COM6] Attempting to set stopBits of COM6 to 1
2020-09-17T09:53:57.219059 tid9092 [dbg,dev:COM6] Attempting to set dataBits of COM6 to 8
2020-09-17T09:53:57.219059 tid9092 [IFO,Core] Did initialize device COM6
2020-09-17T09:53:57.219059 tid9092 [IFO,Core] Will initialize device COM7
2020-09-17T09:53:57.219059 tid9092 [IFO,dev:COM7] Setting standard USB to Serial settings
2020-09-17T09:53:57.234682 tid9092 [dbg,dev:COM7] Attempting to set flow of COM7 to none
2020-09-17T09:53:57.234682 tid9092 [dbg,dev:COM7] Attempting to set parity of COM7 to none
2020-09-17T09:53:57.234682 tid9092 [dbg,dev:COM7] Attempting to set stopBits of COM7 to 1
2020-09-17T09:53:57.234682 tid9092 [dbg,dev:COM7] Attempting to set dataBits of COM7 to 8
2020-09-17T09:53:57.234682 tid9092 [IFO,Core] Did initialize device COM7
2020-09-17T09:53:57.234682 tid9092 [IFO,Core] Will initialize device COM13
2020-09-17T09:53:57.234682 tid9092 [IFO,dev:COM13] Setting standard USB to Serial settings
2020-09-17T09:53:57.234682 tid9092 [dbg,dev:COM13] Attempting to set flow of COM13 to none
2020-09-17T09:53:57.234682 tid9092 [dbg,dev:COM13] Attempting to set parity of COM13 to none
2020-09-17T09:53:57.234682 tid9092 [dbg,dev:COM13] Attempting to set stopBits of COM13 to 1
2020-09-17T09:53:57.234682 tid9092 [dbg,dev:COM13] Attempting to set dataBits of COM13 to 8
2020-09-17T09:53:57.234682 tid9092 [IFO,Core] Did initialize device COM13
2020-09-17T09:53:57.234682 tid9092 [IFO,Core] Will initialize device COM8
2020-09-17T09:53:57.234682 tid9092 [IFO,dev:COM8] Failed to open serial port \\.\COM8: CreateFileA() returned Windows system error code 5
2020-09-17T09:53:57.234682 tid9092 [ERR,Core:dev:COM8] Error in device "COM8": Unknown error in the device (1)
2020-09-17T09:53:57.234682 tid9092 [IFO,Core] Unloading all devices after failure to load system configuration
2020-09-17T09:53:57.234682 tid9092 [dbg,Core] Will unload all devices
2020-09-17T09:53:57.234682 tid9092 [dbg,dev:COM13] SetCommand -> D0
2020-09-17T09:53:57.234682 tid9092 [dbg,App] Notification for Device: ShutterD_LEFT Property: State changed to value: 0
2020-09-17T09:53:57.234682 tid9092 [dbg,dev:COM13] SetCommand -> A0
2020-09-17T09:53:57.234682 tid9092 [dbg,App] Notification for Device: ShutterA_RIGHT Property: State changed to value: 0
2020-09-17T09:53:57.906501 tid9092 [IFO,Core] Did unload all devices
2020-09-17T09:53:57.906501 tid9092 [IFO,Core] Now rethrowing original error from system configuration loading
2020-09-17T09:53:57.906501 tid9092 [IFO,App] Failed to load hardware configuration

Hi @mpawlowska,

Can you share the config file that you were using here? Actually, the easiest may be to do Help > Report a problem, and then load the config file (if that triggers the error). The “.” must be coming from somewhere…