Our lab recently installs the new computer with Windows 10 operation system. I installed micro-manager 2.0.0-gamma1. When I tried to create a hardware configuration from scratch, I selected “ZeissCAN29” as follows:
The options are shown as below:
Then I received the following error:
The cable that connects the microscope to the computer we use is: FMK1 FCT-MUNICH. This cable worked before.
Our microscope is Zeiss Axio Observer.Z1
The troubleshooting that I have done:
- I re-started microscope and computer several times, this issue persist;
- I installed the previous version we used before, (micro manager 1.14.17, with Windows 10), it gave same error message;
- I tried different serial PCI port for the cable, but didn’t solve the issue.
- I generated a problem report, but it’s too long, and I haven’t read through it yet. I can share that if needed.
Could you any give some guidance on how to proceed to solve this issue? Thank you so much.