Installation problems - windows 10

Hello!

I have tried to install CellProfiler for the first time, but the program did not opened after installation. There was this notice: “CreateProcess failed; code 216”.

I have also downloaded new Java and then reinstalled CellProfiler, but it did not help.

Any ideas? Thanks for help.

A common problem is that the specific version of Java for CellProfiler is not installed. Please try installing this version of the Java JDK and try again: http://www.oracle.com/technetwork/java/javase/downloads/jdk8-downloads-2133151.html

In addition, previously installed versions of Java can conflict with the JDK required for CellProfiler. Please review the JAVA_HOME environment variable to make sure the correct version of the JDK is being used on Windows 10. Here is a link to a tutorial explaining how: https://javatutorial.net/set-java-home-windows-10

1 Like

Hi,
I was having a similar problem in installing CellProfiler-Analyst to my Windows-64 bit. CellProfiler works perfectly for me but when I try opening CellProfilerAnalyst, the error below shows up. I’ve tried re-downloading the Java JDK 1.8 and the error below still persists.

Any ideas? Thanks for the help!

image