Error running label_frames or refine_labels

Usage & Issues
#1

I recently updated my Nvidia driver/CUDA/cudnn and am now getting an error while trying to run either label_frames or refine_labels:

ImportError: Cannot load backend ‘TkAgg’ which requires the ‘tk’ interactive framework, as ‘wx’ is currently running

I’m guessing this is an issue with how the GUI is called?

#2

We are having the same problem running on windows 10, running on a CPU. Can’t extract frames.

#3

Found a solution here:

type:

import matplotlib
matplotlib.use(‘Agg’)

this solved the issue, but seems like a temporary solution.

#4

Ah, should have checked there first. But this works for me, thanks!

#5

are you both using 2.0.6.3?

#6

are you both using 2.0.6.3?

I am, yes.

#7

Yes. Was a new install from the conda env files

#8

And only in a Jupyter notebook on Windows?

#9

No, I was running it from cmd.

#10

We’ve got the same problem here, though the
matplotlib.use(‘Agg’)
isn’t working for us either.

#11

can you be more specific; which version, what operating system, steps taken. I.e. can you get this error the first time you ipython, import deeplabcut, deeplabcut.label_frames?

#13

It might be the new behavior of matplotlib: https://matplotlib.org/3.1.0/api/api_changes.html
https://matplotlib.org/3.1.0/api/api_changes.html#behavior-changes

so, can you pip install matplotlib==3.0.3

#14

when i use matplotlib.use(‘wxAgg’)
it worked but it didn’t show red dot in the figures

#15

okay the error source is matplotlib! please downgrade by installing (inside your conda env!)"

pip install matplotlib==3.0.3

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#16

thank you so much
it worked but it still didn’t show red dot in the figures when i clicked my mouse

Capture
Capture1140×826 284 KB

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#17

be sure to use a “right click” and set the point size to be larger, just in case! (click the Help button for more info!)

#18

Great, it worked, thank so much for your help :grinning:

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