Cleanse password

Hi,
I have a problem with the cleanse omero admin command it don’t recognize the omero-web user password ???
[omero-web@omero ~]$ omero admin cleanse /OMERO/
Server: [localhost:4064]
Username: [omero-web]
Password:
Password check failed for ‘omero-web’:

Same thing if I use the omero user :
[omero@omero ~]$ omero admin cleanse /OMERO
Server: [localhost:4064]
Username: [omero]
Password:
Password check failed for ‘omero’:

Any idea ?
Philippe

Hi @pmailly,

am I right that in your case omero-web and omero are operating system accounts? For this login, you’ll need to use an OMERO admin account like root. See https://docs.openmicroscopy.org/omero/5.6.0/sysadmins/troubleshooting.html#which-user-account-and-password-do-i-use-where for more background info.

~Josh

Hi Josh,
omero and omero-web are system and wheel users. With sudo I have the same problem and using root account :
[root@omero ~]# /opt/omero/web/venv3/bin/omero admin cleanse /OMERO/
FATAL: Running /opt/omero/web/venv3/bin/omero as root can corrupt your directory permissions.
??
Philippe

Hi Philippe,

As your omero system user:

[omero@omero ~]$

try:

omero login root@localhost

That’s the account that you need to use. It’s the “OMERO Administrator” account from:

Screen Shot 2020-01-31 at 16.13.54

~J.

Thanks Josh it’s working !!
Philippe

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