Charlton Morris (Boston) seeks a cell-based assays and instrumentation FAS

Charlton Morris (Boston) seeks a cell-based assays and instrumentation FAS. Full job description below. To apply, click here

Job description
My client is an innovative manufacturer of cell-based assays and imaging instrumentation and they are currently strengthening their field service department by hiring an FAS to perform pre- and post-sales support and training as well as troubleshooting.

Key responsibilities include:
Build and maintain strong relationships with new and existing customers.
Attend regional tradeshows and perform technology presentations to uncover new leads.
Organize and set up equipment demonstration opportunities on customer site.
Troubleshoot problems and interface with service personnel to address customer technical issues.
Report to regional territory manager for strategic planning and organization of activities.
Up to 50% overnight travel
Provide troubleshooting for technical and scientific customer questions.
Assist account managers in qualification of sales leads.
Work with account managers in planning, organization, and active participation in product demonstrations at customer sites.
Provide technical support, product training and scientific troubleshooting during the product demonstrations.

Desired Skills and Experience
Minimum Master’s degree in Life Science or related field.
Minimum 3 years Laboratory experience.
Experience with cell culture protocols and cell-based and molecular biology techniques is required
Experience with imaging systems and microscopy techniques are required.
Demonstrative or reference-able analytical, quantitative and problem-solving skills required.
Excellent written and oral communication skills.
Fluent in MS Office applications (Word, Excel, PowerPoint).
Customer-focused with particular attention to prompt customer service.
Self-motivated and capable of working independently.