Cell profiler installation troubleshooting

Installing cell profiler 4 onto a 64 bit windows PC. The black window opens up briefly and then crashes. I have only been able to capture some of the message as it disappear in a second. The error message is not about the environment variable but I have added the CP_JAVA_HOME to the user variables. Earlier versions do not have that problem

Do you have the Visual C++ redistributable installed?

If that doesn’t work, could you please post the error message.